If you take regular medication and your doctor feels your medicines can be repeated without you being seen each time, you will normally be given a computer repeat prescription slip, a tear-off portion of your prescription, listing your medication.
Please keep this slip safely. To request repeat medication, tick the box next to the name of the medication.
We are not a private GP practice and therefore will not issue private prescriptions to patients not registered with us.
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: SystmOnline
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a repeat prescriptions request form
- post your request to the surgery (enclosing a stamped addressed envelope if you wish the prescription to be posted back to you)
- visit the surgery
- some pharmacies offer an ordering service
We do not take repeat prescription requests over the phone or email.
Collecting your prescription
You can usually collect your prescription 2 working days after you have ordered it.
Remember to order well in advance of public holidays when the surgery and most pharmacies will be closed.
The surgery has links with several local pharmacies who will collect your prescription from us.
Nominating a pharmacy
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
What does this mean for you?
- If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
- You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
- You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.
Find out more in our patient information leaflet (PDF)
Patient leaflets are available in several other languages:
- Bengali (PDF)
- Gujarati (PDF)
- Latvian (PDF)
- Polish (PDF)
- Punjabi (PDF)
- Romanian (PDF)
- Russian (PDF)
- Urdu (PDF)
Start using the Electronic Prescription service
To use the Electronic Prescription service you will need to nominate a pharmacy of your choice. Nomination works in a similar way to a prescription collection service where the pharmacy collects your prescription for you instead of you having to collect it from your GP practice.
The main difference with nomination is that your prescription will be sent electronically and you don’t have to nominate a place that is close to your GP practice. For example, you could choose to nominate a place that is convenient to where you live, work or shop.
To use EPS, you can:
- use the Nominate a pharmacy form
- complete the Patient nomination form (PDF) and bring into the surgery
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges.
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.